How do I return an item?

Return Policy: 
Original sales receipt must accompany returns.
We accept returns for exchange 7 calendar days after delivery of the product.  After 7 days no returns are allowed.
Items must be in "new, unaltered and unused condition".  Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way, and still in original, unopened packaging. 
If an item was incorrectly shipped by us please email Customer Service immediately.  
Again you MUST contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be exchanged.
Customer is responsible for all shipping costs if seller is not at fault.
BigT Tennis
 P.O.Box 260313
Encino, CA 91426

 Customer Service Email:
 
Phone Number:
 818-522-6255